Izalo, amakliniki, amastudiyo nomsebenzi wenzando
Idiary yakho isivele ingeniso yokumaketha. Akekho osebenzisa yona.
Ikliniki yokwelapha ngokuzamazama iyazi ukuthi ngubani oza ngoLwesine, ngubani ongafiki ngoLwesibili odlule, futhi ngubani owayeza njalo ezinsukwini ezingamatshisa ayisithupha wamisa ngoMashi. Zontathu ziyimilayezo efanele ukuthunyelwa, futhi zontathu okwamanje zingumuntu ohlosile ukuzama ukuzifinyelela.
Izinhlelo ezinhlanu zokuhamba
Yakhiwe ngokwezinkomba, ngoba yilokho okunakho
Zimbili zokuqala zikhokhela ngokwehla kwabangafiki ngaphambi kokunye ukuvulwa.
1 · Qinisekisa futhi khumbuza
Ithrigela: booking_made. Qinisekisa masishane ngemeyle nazo zonke izinto abazidingayo — ikheli, okumele kuziswe, indlela yokukhansela. Bese kuba wait ngosuku lwe-appointment kunciphise usuku olulodwa, bese kuba i-SMS. Abantu bafunda i-SMS phakathi nemizuzu, okuyilona phando elidingayo isikhumbuzi.
2 · Ongafiki
Ithrigela: umcimbi ohlelo lwakho lokubhuka oluthumela lapho umuntu engafiki. Linda usuku olulodwa, bese uthumela umyalezo owodwa othi okuhle — izinto ziyenzeka — futhi wenze ukubhuka kabusha kube ukuthepha okukodwa. Inhloso: ukubhuka okusha. Akukho okunye uma bephinda babhuke.
3 · Ngemuva
Ezinsukwini ezimbili ngemuva kwendlela yokuvakasha: kuhambile kanjani, nansi ukunakekelwa ngemuva, futhi ungashiya umbono. Isikhathi lapha kubalulekile kakhulu kunokubhala. Ezinsukwini ezimbili kuyakhunjuzwa; ezimbili ezinqameni akhunjuzwa.
4 · Isikhathi esiphakathi
Ithrigela: date_field, amaviki ayisithupha ngemuva kwendlela yokugcina noma yimuphi umkhawulo wakho. "Kudlule isikhathi — masikubhukele?" Yona imali ethembekile kakhulu kunazo zonke emkhakheni we-appointment, futhi idinga usuku olulodwa kuphela ngomsebenzisi ngamunye.
5 · Owayevamile owamisa
Ithrigela: segment_enter — ukuvakasha okungaphezu kwamahlanu, akukho okungaphezu kwezinsuku ezingama-90. Imiyalezo emibili, efudumele futhi emfushane, bese kuba ithegi bese uthula. Laba ngabantu ababithanda futhi bahamba; ngabo abathengisi abashelelayo emkhakheni ukubuyisela.
Futhi okodwa okufanele istempu
Ikhadi lomkhosi wokhetho, eliphrintiwe futhi elithunyelwe, kubathengi abafika iminyaka. I-send_letter node efana nayo yonke into. Abambalwa abakwenza, okuyisizathu sokuthi isebenza.
Ukuthi kungani i-SMS yichaneli lapha, nokuthi kungani kudinga ukunakekelwa
Isikhumbuzi se-appointment kufanele sifundwe ngaphambi kwe-appointment, okususa iningi lebhokisi lemeyle. I-SMS ifundwa phakathi nemizuzu, okuyisizathu sokuthi isebenza nokuthi kulula ukuyonakalisa.
Izinto ezintatu zikuvikela. Amasegimenti abalwa ngaphambi kokuthumela, ngakho ubona ukuthi i-emoji eyodwa noma uphawu olungalungile luguqule umyalezo wakho wesegeyimenti elilodwa laba amathathu ngezindleko ezintathu. Amahora okuthula agcina noma yini edingekayo ebusuku kuze kufike ihora elihle, okuyisidingo esibalulekile kunokuhlonipha. Futhi STOP iyahlonishwa ngaphakathi kwenkonzo, ngoba ezimakethe eziningi yilomthetho hhayi ukusetha.
Okwesine yukuqonda, futhi akukho okungakunikeza lokho: isikhumbuzi esisodwa yinkonzo, ezimbili kungukukhala, futhi i-SMS yokukhangisa kumuntu othile onikeze inombolo yakho nje ukukhunjuzwa nge-appointment yokwelapha kungukulahlekelwa ikhasimende ingunaphakade.
- ⚡Isiqalisi
booking_made— ngoLwesine 09:30, igumbi lokwelapha 2. - 2Thumela i-imeyiliUkuqinisekisa, ikheli, okumele kuziswe, isixhumanisi sokukhansela sokuthepha okukodwa.
- 3LindaKuze kufike usuku lwe-appointment kunciphise usuku olulodwa, ngo-18:00 endaweni. Usuku lwenkambu elinesikhathi sokuphambuka — hhayi isikhathi esinqunyiwe.
- 4Thumela i-SMS"Kusasa 09:30 noMarta. Phendula noma uthephe ukushintsha." Isegeyimenti elilodwa, libalwe.
- ?Kukhanselwe?Uma umcimbi wokukhansela ufika kuqala, i-node yenhloso iyayekisa i-run futhi isikhumbuzi asithunyelwa.
- 5Ezinsukwini ezimbili ngemuvaUkunakekelwa ngemuva kanye nocelo lombono. Amahora okuthula ahlonitshwa; ekuseni ngoMgqibelo kulungile, phakathi nobusuku ngoMgqibelo akulungile.
Usuku lwenkambu, hhayi isikhathi esinqunyiweKusinda ukushintshwa kwewashi
Ngehora lesine isihlalo sinalutho. Akufanele kube njalo.
Ukuqala ngalokho onakho
Iningi lokuqhubeka ngespreadsheet elilodwa nekalenda elilodwa
Uhlu olusenakho
I-CSV esitolo, ohlelweni lokubhuka noma encwadini ye-appointment. Ifika njengentshisekelo evumelekile, ehlolwe nge-MX ukuze amakheli afile angaphenduki, futhi ngenkathi yokungenisa irekhodiwe ukuze wazi kamuva ukuthi i-contacts ngayinye ifiphela.
Amadethi
Ukuvakasha kokugcina yilona phando elibalulekile ngempela, futhi uhlelo lokubhuka ngalunye lukunikeza. Lulise kwi-contact futhi i-interval funnel inazo zonke izinto ezidingekayo.
Ifomu
Ifomu le-ClickSomo kusayithi yakho, noma ikhasi owakha nge-dash-b. Yona indlela eyodwa ekhiqiza isisekelo se-consent esiqinile, ngakho kufanele ube nayo yize iqoqa ikheli kuphela.
Uma uhlelo lwakho lokubhuka lungabiza i-webhook, ilise ku-POST /v1/events futhi ama-funnel okuqinisekisa, ukukhumbuza kanye nongafiki bonke bazenzekela. Uma lungakwazi, i-interval funnel isebenza kusuku oluvuselela ngokungenisa — okungahle kahle futhi kungcono kakhulu kunalutho.
Indawo abantu bayiphutha: isikhumbuzi asona ukukhangisa futhi isicelo sombono asona ukukhangisa, kodwa umyalezo "sinokwelapha okusha" yikukhangisa. Kufanele babe nezisekelo zokuvuma ezahlukene, futhi ukuzihlanganisa yindlela esheshayo yokuthi umuntu akhansele ukubhalwa kwezikhumbuzi ezimsizile ukufika.
Isibonelo esichazwe ngokuphelele
Isibhedlela sezokwelapha nge-amagumbi amabili enabaguli abangaphezu kwekhulu lanye neminye eyisishiyagalolunye futhi iningi lezingafiki elidla ama-appointment amabili ngesonto. Akukho okuthunyelwe ngemeyle kuluhlu.
Ijali lesikhumbuzo liyaqala: i-SMS ngesikhombi esedule, enoxhumano olukhansela ngokuchofoza okukodwa. Ukukhansela akulahleko — isikhala esikhishwe ngo-6 ebusuku siyagcwaliseka, isikhala ababefikile ngaso asigcwaliseki. Bese ijali lekheli lomhlaba, eliqala kusukela ngosuku lokuvakasha okokugcina, elithola ngokuthula abantu ababebuyela futhi bakhohliwe. Bese ukulandelela ababefikile, okuyiumyalezo owodwa futhi uthi akukho lutho ngokuqinisekile.
Ijali ezintathu, ukungenisa okukodha ne-webhook eyodwa. Ukuthi kufanelekile noma cha kuncike kwikliniki nasekxhasweni kwigumbi elingenalutho ngesonto elivulekile emva kwemini — inombolo eyaziwa ikliniki kuphela, abanye abayazi.